He (AS) instructed: 'Set aside a designated portion of your time for those who have grievances and needs, in which you make yourself directly available to them and sit with them in an open public assembly. Humble yourself therein before Allah who created you, and keep away your military escorts, bodyguards, and police officers so that their speaker may converse with you freely without stuttering or intimidation! For indeed, I heard the Messenger of Allah ﷺ proclaim on more than one occasion: "No nation shall ever be blessed or sanctified wherein the right of the weak is not extracted from the powerful without fear and hesitation!" And bear with patience their roughness and clumsy speech, and cast away from yourself impatience and haughtiness.'